Pet Cremation FAQs

Call when you feel ready, ideally within a few hours. Texas heat speeds natural changes, so sooner is better. We answer 24 hours a day at (817) 862-7000, every day of the year, so you never have to wait for morning.

Yes. A cooler with ice packs or a refrigerated space usually gives you an extra 24 to 48 hours. Freezing is okay too if you need longer. Just tell us when you call so we can plan with you.

No. If your pet passed at home from age or a known illness, call us directly. If your pet passed at a clinic, you can still choose us instead of the provider they suggest. A vet visit only makes sense if the death was unexpected and you want answers first.

Sometimes, but check first. City rules, HOA agreements, and leases can all limit home burial, and remains generally must be buried at least 3 feet deep and away from water. Cremation is a clean option with no permits to worry about.

Your pet is placed in the cremation chamber, which runs between 1,400 and 1,800 degrees. The process takes from about 45 minutes to a few hours depending on your pet's size. Afterward, the remaining fragments are carefully processed into the soft ash families receive.

Four days or less for most families, which is faster than most providers in the area. We call you the moment your pet is ready to come home.

A fine, sandy ash in light gray or off white. Small pets usually leave about half a cup to a cup, medium pets one to three cups, and large dogs three to five cups or more.

An identification tag stays with your pet through every step, from intake to return. We welcome visits and hard questions. Transparency is something we are proud of.

Dogs, cats, rabbits, birds, guinea pigs, hamsters, ferrets, reptiles, and other small companions. If you are not sure, call us and we will help.

Yes. Many families prefer to bring their pet in personally. Please call ahead so we are ready to receive your pet with care.

We do. We pick up from homes, veterinary clinics, and emergency hospitals across Fort Worth, Arlington, the Mid-Cities, and greater Tarrant County. Pickup within 15 miles of our facility is included, and farther trips are $3 per mile beyond that.

Yes. You can arrange everything online at any hour if you would rather not talk on the phone. Start whenever you are ready and we take it from there.

Just your contact information. You may also bring a small blanket, toy, or note to be cremated with your pet. Ask us what is appropriate. If you bought an urn already, bring it and we will use it.

Every pet comes home in a dignified container. The Premium Package includes an engraved wood urn, and our urn store carries keepsake boxes and personalized vessels if you want something special.

Yes. We can take a paw print impression and a small fur clipping before cremation. Let us know when you call. These small keepsakes bring real comfort later.

On private property, yes, with the owner's permission. Rules vary in public parks, so check with the parks department first. Many families choose a garden, a favorite trail, or an urn at home.

No. You always have the right to choose. Many clinics partner with a specific cremation company, but nothing requires you to use them. Compare, ask questions, and pick who you trust.

We are a family operation, not a corporate chain. True private cremation, ashes home in four days or less, real people answering 24/7, and a facility you are welcome to visit. Four generations of our family have done this work.

We accept CareCredit, which lets you pay over monthly installments, along with all major cards, debit, and cash. Our CareCredit page explains how it works. If money is tight, call us and we will do our best to work with your family.

Call any time. A real person answers around the clock, every day of the year. No one should wait until Monday to care for a beloved companion.

Yes. For two pets who spent their lives together, we can honor that bond and cremate them together at your request. Just tell us your wishes when you call.

Usually, yes. TSA and most airlines allow cremated remains in carry-on bags if the container can pass X-ray screening. Wood and metal urns often cannot, so use a temporary plastic or cardboard container for the flight. We can provide documentation if you need it.

Yes. Our at-home euthanasia service lets your pet pass peacefully at home, and we can handle the cremation afterward as one seamless arrangement, across Fort Worth and the surrounding cities.

Losing a pet is a real loss, and your grief is valid. We are not counselors, but we treat every family with patience and can point you to pet loss support groups in Fort Worth and online communities that understand.